
LAURA LEIN
CLIENT SERVICES & DIGITAL ENGAGEMENT COORDINATOR
Laura Lein is a dynamic Client Services and Digital Engagement Coordinator at The Phoenix Firm, bringing nearly two decades of diverse experience across operations, administration, customer service, and digital communications. Known for her client-first mindset and proactive communication style, Laura combines strategic thinking with a compassionate, detail-oriented approach to service delivery.
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Her background spans high-touch customer engagement, digital strategy and administrative coordination, giving her a rare blend of front-line empathy and behind-the-scenes efficiency.
Laura’s entrepreneurial experience in e-commerce and design further strengthens her work. Her expertise in digital marketing, web design, and visual storytelling enhances client outreach and engagement—particularly for firms navigating growth and transformation. Her adaptability, team-first attitude and commitment to continuous improvement make her an invaluable connector and catalyst for lasting client relationships.